ShipGear® Version Support Life Cycle

ShipGear Version UPS WorldShip Version FedEx Ship Manager Version Endicia Professional Version Offical Release Sunset Date Support Provided
Demo 18 – 20 3108-3115
3007-3015
2904-2915
N/A N/A N/A WebHelp and Email
6.1.0 18 – 20 3108-3115
3007-3015
2904-2915
6.28
6.25
6.21
8-28-17 12-2018 Full
6.0.0 18 – 20 3007-3015
2904-2915
2804-2810
6.28
6.25
6.21
4-21-17 12-2018 Full
5.3.0 18 – 20 3007-3015
2904-2915
2804-2810
6.28
6.25
6.21
12-26-16 12-2018 Full
5.2.0 17 – 19 3007-3015
2904-2915
2804-2810
6.25
6.21
6.19
9-19-16 12-2017 Full
5.1.1 17 – 19 2904-2915
2804-2810
2703-2710
6.24
6.21
6.19
7-15-16 12-2017 Full
5.1 17 – 19 2904-2915
2804-2810
2703-2710
6.24
6.21
6.19
2-29-16 12-2017 Full
5.0 17 – 19 2904-2915
2804-2810
2703-2710
6.21
6.20
6.19
12-28-15 12-2017 Full
4.x 16 – 18 2904-2915
2804-2810
2703-2710
6.20
6.19
12-29-14 12-2016 My Account
3.9.x 15 – 17 2804-2810
2703-2710
2605-2608
N/A 09-05-14 12-2015 My Account
3.8.x 14 – 16 2703
2605-2608
2511-2516
2506-2510
N/A 6-24-13 12-2014 My Account
3.7.x 12 – 15 2511-2516
2506-2510
2460-2473
N/A 1-3-12 12-2013 My Account
3.2.2 – 3.6.x 9 – 12 2506-2510
2460-2473
N/A 10-11-06 12-2012 N/A
1.6 – 3.2.1 N/A N/A N/A N/A 1-2007 N/A

UPS WorldShip Version and FedEx Ship Manager Version

Carrier software versions tested and supported. Please contact V-Technologies prior to upgrading UPS WorldShip or FedEx Ship Manager if your version is not listed. Upgrading to untested/unsupported versions may cause a loss in ShipGear functionality.

Official Release

The date on which the product is officially released. Users who are current on ShipGear monthly subscription are automatically entitled to new versions as they are released.

Sunset Date

The date on which the product is no longer distributed or available for download via our website. Limited research time will be spent on issues with this product. Maintenance and web updates will no longer be available for the specified version after this date.

Support Provided

The type of support provided for each version is contingent upon the availability dates.
IMPORTANT NOTES:
Software updates will only be made to the most recent version.

Demo users receive 1 technical support incident to be used within 30 days of download after which demo users can purchase support to contact a Support Analyst via phone or email.
Current ShipGear Resellers and carrier representatives receive support as defined in the Dealer Agreement.

N/A – No longer supported
My Account – Knowledgebase Articles related to non-supported versions will continue to be available, with no additional edits.
Full – Phone and email support will be available through the V-Technologies Technical Support team.